Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system,
but we’re here for you. Apologies for any inconvenience. Keep updated on our services here.
Safeguarding is about a protecting a person’s right to live a life free from abuse and neglect.
If someone is in immediate danger, call 999.
Safeguarding is everyone’s responsibility and Torus is committed to ensuring that every adult, child and young person in its communities can live a life that is free from harm, neglect and abuse.
If you are concerned that a child, young person or a vulnerable adult is at risk of or experiencing abuse or neglect/self-neglect, or you yourself are a victim of abuse, you should report it straight away so that the appropriate services can take the appropriate actions to prevent harm.
If you are worried about a vulnerable adult’s safety or wellbeing, report it.
For further information and contacts please visit the Merseyside Safeguarding Adults Board website here.
If you are worried about a child or young person, report it.
For more information, visit the Liverpool Safeguarding Children Partnership (LSCP) website.
Domestic violence and abuse is the abuse of someone within an family or intimate relationship (including ex-partners). Abuse can be physical, coercive (taking control over aspects of your everyday life), emotional, psychological, harassment and stalking, online/digital, financial, economic or sexual.
If you are worried that you, or someone you know, is in an abuse relationship, you must report it.
For a full list of support in your area for victims of domestic abuse, click here.
Remember – your call could end suffering.
For a full list of types of abuse, and the signs to look out for, visit the Social Care Institute for Excellence’s website.